Executive summary
Our customer, a leading family entertainment and media company, faced challenges managing multiple OpenText Media Management (OTMM) instances, securing asset sharing, and ensuring scalability. We provided a comprehensive managed services solution, delivering 99.9% uptime, seamless deployments, and optimized resource use through Kubernetes, reducing downtime by 50%.
Key features included:
- continuous OTMM monitoring,
- a user-friendly media portal, secure asset sharing, and
- custom watermarking for asset protection.
With a 30% improvement in processing speed and enhanced security, this solution enabled the company to efficiently
Challenges
The customer, a major family entertainment and media company, faced several challenges in managing their digital assets effectively.
With multiple OpenText Media Management (OTMM) instances in place, they struggled to track asset usage and ensure secure asset sharing across internal and external teams.
System uptime and scalability were also major concerns, as their existing infrastructure made it difficult to handle deployments efficiently without disruptions.
Furthermore, the complexity of interactions with external users required a more streamlined solution to simplify uploads, downloads, and asset searches, all while ensuring strong security measures to prevent unauthorized access and usage.
Objectives
The Key objectives were to provide reliable managed services for the customer’s multiple OTMM instances, ensuring high system uptime and seamless performance. Additionally, the goal was to simplify external user interactions for the easier asset uploads, downloads, and searches.
Scalability was essential to support growing digital assets while minimizing downtime.
Security was another priority, with a focus on the secure asset sharing, tracking, and protection from unathorized access, including the implementation of custom watermarking features to safeguard assets against misuse.
Results
- 99.9% Uptime Guarantee: Achieved near-perfect system uptime, ensuring smooth and uninterrupted operations across all OpenText Medi Management (OTMM) instances.
- 50% Downtime Reduction: Optimized resource utilization with Kubernetes, leading to a 50% reduction in downtime and enhanced overall system stability.
- 30% Faster Processing: Streamline asset tracking, reducing delays and enhancing operational speed.
- Enhanced Security: Strengthened security with fewer data breaches and unauthorized access incidents through advanced asset sharing and management solutions.
- Scalable system Performace: Successfully Scaled the system to support increased demand while maintaining high performace and efficiency, ensuring the system remains future-proof.
